Terms and Conditions
These terms and conditions govern your use of Rooli Casino and its services. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these terms. Rooli Casino reserves the right to modify these terms at any time, and continued use of our services constitutes acceptance of any changes.
Account Registration and Eligibility
To access Rooli Casino services, you must create an account and meet specific eligibility requirements. You must be at least 19 years of age in most Canadian provinces, or 18 years of age in Alberta, Quebec, and Manitoba. You are responsible for providing accurate and complete information during registration, including your legal name, date of birth, address, and contact details. Only one account per person is permitted, and sharing or transferring accounts is strictly prohibited.
You must verify your identity before making withdrawals by submitting valid government-issued identification. Rooli Casino reserves the right to request additional documentation at any time to confirm your identity and comply with regulatory requirements. Any account found to be in violation of these requirements may be suspended or terminated, and any associated winnings may be forfeited.
Deposits and Withdrawals
Rooli Casino accepts various payment methods for deposits and withdrawals, subject to availability in your region. All transactions must be made in Canadian dollars unless otherwise specified. Minimum and maximum transaction limits apply based on the payment method selected.
| Transaction Type | Minimum Amount | Maximum Amount | Processing Time |
|---|---|---|---|
| Credit Card Deposit | $10 | $5,000 | Instant |
| E-wallet Deposit | $10 | $10,000 | Instant |
| Bank Transfer Deposit | $25 | $25,000 | 1-3 business days |
| E-wallet Withdrawal | $20 | $10,000 | 24-48 hours |
| Bank Transfer Withdrawal | $50 | $25,000 | 3-5 business days |
All deposits must originate from a payment method registered in your name. Third-party deposits are not accepted and will be returned. Withdrawals are processed to the same payment method used for deposit unless otherwise approved by Rooli Casino. You may be required to wager your deposit amount at least once before requesting a withdrawal to comply with anti-money laundering regulations.
Rooli Casino reserves the right to apply security checks to withdrawal requests, which may extend processing times. Any fees imposed by payment processors or financial institutions are your responsibility.
Bonuses and Promotions
Rooli Casino offers various bonuses and promotions, each subject to specific terms and wagering requirements. All bonuses must be claimed within the specified timeframe and are subject to expiration if not used. Wagering requirements must be completed before any bonus funds or associated winnings can be withdrawn.
| Bonus Type | Wagering Requirement | Maximum Bet with Bonus | Contribution Percentage |
|---|---|---|---|
| Welcome Bonus | 35x | $5 per spin | Slots: 100% |
| Reload Bonus | 30x | $5 per spin | Slots: 100% |
| Free Spins | 40x winnings | N/A | Slots: 100% |
| Cashback Bonus | 1x | $5 per spin | All games: 100% |
Not all games contribute equally to wagering requirements. Table games and live dealer games typically contribute less than slots or may be excluded entirely. Placing bets exceeding the maximum bet limit while a bonus is active may result in the forfeiture of the bonus and any associated winnings. Only one bonus can be active at a time unless specifically stated otherwise.
Rooli Casino reserves the right to void bonuses and winnings if bonus abuse or irregular play patterns are detected. This includes but is not limited to low-risk betting strategies, simultaneous betting on opposite outcomes, or any activity deemed contrary to the spirit of the promotion.
Safe Gaming and Responsible Play
Rooli Casino is committed to promoting safe gaming practices and providing support for responsible gambling. We provide various tools to help you maintain control over your gaming activity, including deposit limits, loss limits, session time limits, and self-exclusion options.
You can set daily, weekly, or monthly limits on deposits and losses through your account settings. These limits take effect immediately when decreased and after 24 hours when increased. Session time reminders can be configured to alert you after a specified duration of continuous play.
If you feel your gambling is becoming problematic, you may request a temporary cooling-off period ranging from 24 hours to 6 weeks, or a permanent self-exclusion. During self-exclusion, you will not be able to access your account, and any marketing communications will be suspended. Self-exclusion requests are irreversible for the specified period.
Rooli Casino provides links to professional support organizations, including the Canadian Problem Gambling Helpline and provincial gambling support services. We encourage anyone experiencing gambling-related difficulties to seek help from these resources.
Prohibited Activities and Account Termination
Certain activities are strictly prohibited on Rooli Casino and may result in immediate account suspension or termination. You may not use the platform for any unlawful purpose, including money laundering or fraud. Collusion with other players, use of automated software or bots, exploitation of software errors or vulnerabilities, and chargebacks or payment disputes made in bad faith are all prohibited.
Rooli Casino employs sophisticated monitoring systems to detect irregular activity. If your account is flagged for investigation, it may be temporarily suspended pending review. You will be notified of any suspension and provided with an opportunity to respond to any allegations.
If your account is terminated for violation of these terms and conditions, any remaining balance may be forfeited, and you will be permanently banned from creating new accounts. Rooli Casino reserves the right to report suspected criminal activity to relevant authorities and cooperate fully with any investigations.